Khoros is a customer engagement platform that focuses on helping brands manage their online communities, social media, and customer support. The company was formed in 2019 through the merger of Spredfast and Lithium Technologies, both of which had established reputations in the social media and community management spaces.

Key Features:

1. Social Media Management: Khoros provides tools for scheduling, publishing, and analyzing social media content across various platforms. This helps brands engage with their audience effectively.

2. Community Management: The platform allows brands to create and manage online communities where customers can interact, ask questions, and share experiences. This fosters brand loyalty and customer engagement.

3. Customer Support: Khoros offers solutions for customer service, enabling brands to provide support through social media and community channels. This includes features for tracking customer inquiries and managing responses.

4. Analytics and Reporting: Khoros provides robust analytics tools that help brands measure the performance of their social media efforts and community engagement, allowing for data-driven decision-making.

5. Integration Capabilities: The platform can integrate with various other tools and systems, enhancing its functionality and allowing brands to streamline their workflows.

Notable Mentions and Achievements:

• Khoros has been recognized in various industry reports and analyses for its capabilities in social media management and customer engagement.
• The company has worked with numerous well-known brands across different industries, helping them enhance their customer engagement strategies.

Khoros aims to empower brands to connect with their customers in meaningful ways, leveraging the power of community and social media to drive engagement and loyalty. If you need more specific or updated information, I recommend visiting their official website or checking recent news articles related to the company.